Lexy-Your Powerful AI Car Assistant 24/7
Lexy-Your Powerful AI Car Assistant 24/7
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Automated Chat Bot, Custom as You Wish - 24x 7
Our Signature Solution - Build Your Bots Within Minutes !
Referral Tracker ID - expand beyond horizon
Customise your bot - start productivity right away
Same Whatsapp number - multiple # triggers
No code, DIY immediately, as you like
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AI Chat Bot VS Automated Pre-Built Bot
AI-powered WhatsApp Chat Bot answers diverse questions, accesses files for dynamic responses, and improves via machine learning. Free setup with three 30-min 1:1 sessions; 3-month minimum subscription.
WhatsApp Pre-Built Chat Bot automates tasks, extracts structured data, supports referrals, and enables AI/human handoff. Ultra-fast setup with pre-built templates; 3-month minimum subscription.
Let Lexy Helps Win You Business 360 Degree - 24x 7
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FAQs
A. WhatsApp Chat Solutions – AI & Automated Bot
Q1: How intelligent is the AI compared to human responses?
A: Our AI uses advanced language models trained specifically for business conversations. It handles 80–90% of inquiries without human intervention, understands context, remembers conversation history, and provides natural responses. For complex queries, it seamlessly transfers to human agents.
Q2: Can the AI bot handle multiple languages simultaneously?
A: Yes! Depending on your plan, our AI supports 3–15 languages including English, Bahasa Malaysia, Mandarin, Tamil, and more. It automatically detects the customer's language and responds accordingly.
Q3: Can I customize the AI's personality and responses for my brand?
A: Absolutely! We provide extensive customization options including tone of voice, specific responses, industry terminology, and brand-specific information. The AI learns your business processes and adapts accordingly.
Q4: What’s the difference between automated and AI chat bots?
A: Automated bots use pre-written scripts and keyword triggers—they’re faster and more predictable but less flexible. AI bots understand context and provide dynamic responses. Automated is perfect for simple inquiries, FAQs, and structured processes like appointment booking.
A: We support 15+ languages including English, Bahasa Malaysia, Mandarin, Cantonese, Tamil, Hindi, Thai, Vietnamese, and more. The AI can switch languages mid-conversation and maintains natural accents and pronunciations.
Q2: How natural does the voice sound?
A: Our Voice AI uses advanced text-to-speech technology with natural human-like voices. Customers often can't distinguish it from human agents in the first few exchanges. We offer multiple voice options per language.
Q3: Can the Voice AI handle phone calls and WhatsApp voice messages?
A: Yes! It works across multiple channels—traditional phone calls, WhatsApp voice messages, and voice notes. It can also convert speech to text for record-keeping and analysis.
Q4: Can Voice AI handle complex conversations like negotiations?
A: The Voice AI excels at information gathering, appointment setting, and handling common inquiries. For complex negotiations or sensitive matters, it smoothly transfers to human agents while providing a complete conversation summary.
C. Dynamic Progressive Web App
Q1: What makes your web app “progressive” and dynamic?
A: It works like a native mobile app but runs in web browsers—no app store downloads needed. It’s responsive, works offline, sends push notifications, and adapts its interface based on user behavior and business needs.
Q2: How do the voice and camera features work?
Q3: Can the web app be customized for different industries?
A: Completely! We've built versions for real estate (property photos/videos), automotive (damage assessment), healthcare (document scanning), and more. The interface, features, and workflows adapt to your specific business needs.
A: Customers can speak their requests instead of typing, and use their camera to scan documents, take photos for claims/support, or capture data like ID cards or business cards. All input is processed by AI and automatically categorized.
Q3: Is the web app secure for sensitive business data?
A: Yes! All data transmission is encrypted, camera/voice permissions are user-controlled, and we comply with international data protection standards. Sensitive data can be processed locally on the device when required.
D. AI Talent Hiring Solutions
Q1: How does AI improve the talent search process?
A: Our AI analyzes CVs, matches skills to job requirements, ranks candidates by fit percentage, and can conduct initial screening interviews via chat or voice. It reduces screening time by 70% while improving match quality.
Q2: Can the AI understand Malaysian employment preferences and requirements?
A: Absolutely! It's trained on Malaysian job market data, understands local qualifications, employment laws, salary ranges, and cultural preferences. It can screen for work permit requirements and location preferences.
Q3: What information can the AI extract from CVs automatically?
A: Skills, experience levels, education, certifications, previous employers, salary expectations, location preferences, and more. It creates structured profiles automatically and can identify gaps or inconsistencies.
E. General FAQ
A: We implement enterprise-grade security including encrypted data transmission, secure access tokens, regular security audits, and compliance with GDPR and Malaysian data protection laws. WhatsApp provides end-to-end encryption, and our systems use Google Cloud security standards.
Q2: What does “Meta Verified Partner” mean for our business?
A: As a Meta Verified Partner, we have direct access to WhatsApp Business APIs, priority support from Meta, and early access to new features. This ensures reliable service, faster issue resolution, and cutting-edge capabilities for your business.
Q3: Do you offer training and onboarding support?
A: Yes! All plans include comprehensive onboarding. Higher tiers include video training sessions, dedicated account managers, and ongoing optimization support. We ensure your team is fully comfortable with all features before going live.
Q4: How accurate is the AI in matching candidates to jobs?
A: Our AI achieves 85–92% accuracy in initial matching, significantly higher than keyword-based systems. It understands skill transferability, experience relevance, and cultural fit factors beyond just exact matches.
Q5: What’s the difference between QR Code API and Official Meta API?
A: QR Code API is easier to set up (scan QR with your phone) but has some limitations on automation features. Official Meta API requires business verification but offers full automation, multiple agent support, and advanced features. We recommend the best option based on your needs.